Who are the trainers, and how do they get selected by Henry Harvin®?

All of our highly-qualified trainers are Certified Professional Trainers with more than 15 years of experience in training and working professionally in the field. Each has to appear through a rigorous selection process that includes profile screening, technical evaluation, and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.

Can I drop out of the course?

Professionals who complete their course on time with better percentile have higher chances of getting a 15x salary hike.

Can I take a break from the classes during the course?

Well, there is no such option of taking a break from the classes in an ongoing course. Instead, professionals can change their batch from instructor-led to self-paced training classes.

Does Henry Harvin® offer Corporate Training?

We are happy to inform you that Henry Harvin® has exclusive corporate training sessions with experts on board.

Are there any weekend batches available?

Yes. There are multiple weekend batches available for certified professional in ground staff services course

Can I change my learning mode from self-paced to instructor-led training programs?

Yes. A professional can change the mode of learning from self-paced to instructor-led training by consulting with their HH buddy.

Will I get certified professional in grounf staff services course certificate?

A professional will get a Hallmark certification of the certified professional in the ground staff services course.

What are the skills needed for the Certified Professional in Ground Staff Services Course?

The skill set required for the certified professional in the ground staff services course is a basic understanding of the aviation and airline industry.

Professional in Ground Staff Services Course

Certified Professional in Ground Staff Services Course

Q: Does Henry Harvin® offer Corporate Training?

We are happy to inform you that Henry Harvin&reg; has exclusive corporate training sessions with experts on board.

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Starts In 5 day 23 Dec 2024

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Learn about ground staff services to manage ground activities at airports | Specialise in ground staff services with cargo, trim, and DGR with live sessions | Hands-on experience in airport & aviation operations with real-time challenges and their solutions | Get trained and placed in private and government airlines with the best salary in the industry

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There's a reason that 95% of our alumni undertake 3+ courses as a minimum with Henry Harvin®

Know the complete offerings of our Professional in Ground Staff Services Course

Key Highlights

10 in 1 Course

Attend Unlimited Sessions

Global Job Opportunities

Learn Live

24x7 Learner Support

1 Year Gold Membership

Our Placement Stats

97%

Average salary hike

2100+

Access the best jobs in industry

135%

Maximum salary hike

Access the best jobs in the industry

You Get 10-In-1 Program

Two-way Live Training Course

Two-way Live Online Interactive Classroom Sessions

Certification

Distinguish your profile with credentials and showcase expertise with our Hallmark Completion certificate

Projects

Facility to undergo various projects along with the course.

Guaranteed Internship

Get a guaranteed Internship with Henry Harvin® and in top MNCs like J.P. Morgan, Accenture & many more via Forage.

Placement

Get 3 in 1 Placement support through Placement Drives, Premium access to Job portal & Personalized Job Consulting

Student Engagement & Events

Free Access to #AskHenry Hackathons and Competitions & many other facilities from Henry Harvin®

Masterclass

Access to 52+ Masterclass Sessions for essential soft skill development

Membership

Get Free Gold Membership of Henry Harvin®

E-Learning Access

Free access to the E-learning Portal and future updates. Get access to PPTs, Projects, Quizzes, self-paced Video-based learning, a question bank, a library, practice tests, final assessment, a forum, and doubt sessions.

Entrepreneurship Mentorship

Mentorship from Young Successful Entrepreneurs to set up a sustainable & scalable Business from scratch at both Freelance and entrepreneur levels

Curriculum For Professional in Ground Staff Services Course

Module 1: Airport & Aviation Operations
- Arrival Procedures.
- Approach and Landing.
- Ground Operations.
- Terminal Area.
- Night.
- Gliding.
- Unmanned Aircraft Systems (UAS)
Module 2: Load, Trim, Cargo and DGR
- Aerodynamic Forces
- Safety
- Maximum Allowable Weights
- Centre of Gravity
- Flight Envelope
- Applicability
- Packing Instructions
- Packaging Specifications
- Handling
- Radioactive material
Module 3: Passenger Handling
- Porterage.
- Trolley management.
- Check-in Services.
- Special care for Passengers with Reduced Mobility (PRM)
- Unaccompanied minors.
- Buggies and strollers.
- Transfer desk Services.
- Baggage control on departure and arrivals
Module 4: Baggage Handling
- Transporting passenger luggage
- Check-in counter at a departure airport
- A plane cargo hold
- Collection point at an arrival airport
Module 5: Presentation and Communication Skills
- The communication cycle
- Miss-Communication
- Symbols and Signs of a professional behavior
- Facial Expressions
- Gestures
- Posture and Movement
- Positive vs Negative Feedback
Module 6: Grooming Skills
- Body Hygiene
- Clothing Hygiene
- Body Scent
- Dental Care
- Hair Hygiene
- Skin Care
Module 7: Customer Services
- Persuasive Speaking Skills
- Empathy
- Adaptability
- Positive Language Usage
- Clear Communication Skills
- Self-Control
- Taking Responsibility
Module 8: Interview Skills
- Self-Preparation
- Research
- Mastering Emotions
- Logical Planning
- Communication
- Introducing yourself
- Presenting your qualifications
- Listening

Know the complete offerings of our Professional in Ground Staff Services Course

Admission Closes On 23 Dec 2024

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Skills Covered

Airport Basics

Aircraft Basics

Passenger Handling

Baggage Handling

Inflight Security

Customer Service

Certifications

Get Ahead with Henry Harvin® Professional in Ground Staff Services Course Certification

What you'll Learn in this course

Earn your Certification

Post-successful completion of the course, earn Henry Harvin® Certification. You can post it on social media, get it framed, and increase your value in the industry.

Differentiate yourself with Henry Harvin®

The practical knowledge and actionable skillset you've gained working on projects, simulations, and case studies will set you ahead of the competition.

Share your achievement

Talk about it on LinkedIn, WhatsApp, Instagram, Facebook, and Twitter, boost your resume, or frame it - tell your friends and colleagues about it.

Training Certification

Get a Certified Professional in Ground Staff Services Course Completion Certification from Henry Harvin®

Our courses and Course Certificates are trusted by these industry leaders

Know more about the value of this certificate in the industry

Career Services By Henry Harvin®

Placement Drives

We are dedicated to supporting our students throughout their career journey. Join us, and let's embark on a journey towards a successful and fulfilling career together.

Premium access to Henry Harvin® Job portal

Exclusive access to our dedicated job portal and apply for jobs. More than 2100+ hiring partners’ including top start–ups and product companies hiring our learners. Mentored support on job search and relevant jobs for your career growth.

Personalized Job Consulting

Share what kind of job you are looking for and we will provide you with verified job openings that match your requirement.

Frequently Asked Questions

What is Certified Professional in Ground Staff Services Course?

The professional ground staff services course mainly focuses on aviation operations, aircraft & airport basics, inflight service, passenger handling, load tools, travel & tour operators, customer service, and accounting.
What is the duration of the course?

The duration of the certified professional in ground staff services course is 288 hours.
Who are the trainers, and how do they get selected by Henry Harvin®?

All of our highly-qualified trainers are Certified Professional Trainers with more than 15 years of experience in training and working professionally in the field. Each has to appear through a rigorous selection process that includes profile screening, technical evaluation, and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.
Can I drop out of the course?

Professionals who complete their course on time with better percentile have higher chances of getting a 15x salary hike.
Can I take a break from the classes during the course?

Well, there is no such option of taking a break from the classes in an ongoing course. Instead, professionals can change their batch from instructor-led to self-paced training classes.

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Henry Harvin®️ ranks amongst the Top 500 Global Edtech Companies with 4,60,000+ Alumni, 900+ B2B Clients, 500+ Award Winning Trainers, and 1200+ Courses.