ISO 20000 (ITSM) Lead Auditor Course Training- Henry Harvin®

ISO 20000 (ITSM) Lead Auditor Course

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ISO 20000 (ITSM) lead auditor course from Henry Harvin focuses on IT service management | Gain management expertise in IT services and management | A professional will update skills to audit information technology service management with regulations under ISO 20000 | Ace ISO 20000 (ITSM) Certification exam to be job ready under experts' guidance

Starts In 6 day

09 Dec 2024

Learning Period

40 Hours

Book a Live Class, For Free!

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Accreditations & Affiliations

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There's a reason that 95% of our alumni undertake 3+ courses as a minimum with Henry Harvin®

Know the complete offerings of our ISO 20000 (ITSM) Lead Auditor Course

Key Highlights

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40 Hours of Instructor-Led Sessions
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13 Hours of Live Interactive Doubt Solving Sessions
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7 Hours of Live Master Sessions by Industry Experts
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192 Hours of Self-Paced Learning
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Job-Ready Portfolio of 4 Capstone Projects
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32 Auto-Graded Assessments
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8+ Industry Case Studies
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60 Guided Hands-On Exercises
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4+ Assignments and Mini Projects
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1 Mock Interview and 2 Hackathons
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Get 1-Year Gold Membership of Henry Harvin® School of PECB Certification
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Get a guaranteed Internship with Henry Harvin® and in top MNCs like J.P. Morgan, Accenture & many more via Forage
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Get 3 in 1 Placement support through Placement Drives, Premium access to Job portal & Personalized Job Consulting
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3Hours of Mentorship by Industry Experts
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Earn Certification of Course from Henry Harvin®, Govt of India recognized & Award-Winning Institute and NSDC Certification

Curriculum For ISO 20000 (ITSM) Lead Auditor Course

  • icons-carri22 Module 1: Introduction to IT Service Management Systems (ITSMS) and ISO/IEC 20000

    In this module, a professional will get introduced to ISO 20000
    • What Is ISO 20000
    • The Benefit of ISO/IEC 20000
    • ISO/IEC 20000 – parts
  • icons-carri22 Module 2: Audit principles, preparation and launching of an audit

    In this module, a professional will get to know about auditor, audit team, and many more
    • Auditor
    • Audit team
    • Guides and observers
    • Lead auditor
    • Audit management
    • Maintaining confidentiality
    • Evidence-based approach
    • Integrity
    • Fair presentation of audit reports
  • icons-carri22 Module 3: On-site audit activities

    In this module, a professional will learn about initialise the report and prepare activities
    • Initialise the report
    • Prepare activities
    • Prepare plan
    • Assigning the work to the team
    • Preparing documents
    • Prepare and distribute reports
    • Complete audit
    • Conduct a follow-up
  • icons-carri22 Module 4: Closing the Audit

    In this module, a professional will learn about documentation and quality reviews
    • Documentation
    • Quality reviews
    • Evaluation of the action plan
    • Surveillance audit
    • The internal auditor management program
  • icons-carri22 Module 5: Certification Exam

    • Exam
  • icons-carri22 Module 6: Complementary Module 1: Soft Skills Development

    • Business communication
    • Preparation for the Interview
    • Presentation Skills
  • icons-carri22 Module 7: Complimentary Module 2: Resume Writing

    • Resume Writing

Know the complete offerings of our ISO 20000 (ITSM) Lead Auditor Course

Admission Closes On 09 Dec 2024

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Upcoming Cohorts

Certifications

Get Ahead with Henry Harvin® ISO 20000 (ITSM) Lead Auditor Course Certification

What you'll Learn in this course

Core Concepts of IT Service Management Systems

IT Auditing and Quality Management

Principles and Techniques of On-site Audit

Lead Auditor Responsibilities

Opening and Closing of Audit

Evaluation of Effectiveness Action Plans

Our courses and Course Certificates are trusted by these industry leaders

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Know more about the value of this certificate in the industry

Career Services By Henry Harvin®

Career Services
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Placement Drives

We are dedicated to supporting our students throughout their career journey. Join us, and let's embark on a journey towards a successful and fulfilling career together.

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Premium access to Henry Harvin® Job portal

Exclusive access to our dedicated job portal and apply for jobs. More than 2100+ hiring partners’ including top start–ups and product companies hiring our learners. Mentored support on job search and relevant jobs for your career growth.

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Personalized Job Consulting

Share what kind of job you are looking for and we will provide you with verified job openings that match your requirement.

Job Profiles

ISO 20000 Lead Auditor

IT Service Management Consultant

IT Governance Manager

Compliance Officer

Process Improvement Manager

Quality Assurance Manager

Internal Auditor

Quality Analysts

ISO Professionals

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