ITIL Foundation Training Course

Overview

Quick Learning

2-day module provides insight to service management from strategy to design, transition and operations 

Global Certification

 Earn ITIL Foundation Certification and participate in journey towards service lifecycle management

Credible Trainer

 Learn from senior professionals from KPMG and gain practical insights to ITIL

About Course

ABOUT COURSE

The very concept of ITIL® is designed around entire service lifecycle that typically includes five phases right from service strategy through to service design, transition and operations with continual service improvement running across each of these phases.

The ITIL® foundation training program designed by KPMG covers basic nuances of service management, processes and functions within ITIL® frameworks. The program enables individuals to use ITIL® to realize benefits across service lifecycle

Course Outcomes:

•  Depth knowledge seeking for ITIL® life cycle phases, process areas and functions within ITIL® framework

•  Enable participant to prepare and appear for ITIL® foundation exam

•  Develop participant competency to participate in service management implementation best practices and standards across organizations

 

About the Trainer

Training will be delivered by senior professionals from KPMG those are Certified ITIL® 5 Trainers with In-depth industry experience on ITIL® implementations.

 

Who should attend

We encourage professionals those may include the following:

  • Professionals involved in Service Management

  • Professionals involved in application management

  • Quality Assurance team members

  • Quality Inspectors/inspection team members

  • Project Leaders/Managers/developers/service agents/service providers

  • Service delivery managers,

  • Business managers

  • Service desk team members

  • Anyone who wants to pursue his/her career in service management.

    Contact Us:
    Harvinder Singh
    Senior Consultant
    +91 9015266266
    Harvinder.singh@henryharvin.com

Course Calendar

COURSE CALENDAR

25th - 26th February Delhi & NCR 16 Hours 21,850.00
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About Exam & Certification

ABOUT EXAM & CERTIFICATION

Certification

Participants will appear for the official ITIL® foundation examination on the final day of the training. On successful completion, they will receive the official ITIL® foundation certification from APMG.

All candidates will receive participation certification from KPMG in India

ITIL® is a registered trade mark of AXELOS Limited. COBIT® is a trademark of ISACA The APMG-International ISO/IEC 20000 is a trade mark of The APM Group Limited. CMMI® is registered in the U.S. patent and trademark Office by Carnegie Mellon University.

Examination


This is a paper based examination consisting of 40 multiple choice questions. Duration of the exam is 1 hour. Each question is for 1 mark each with no negative marking. It is a closed book exam in which one needs minimum 26 marks (65%) to pass the exam

 

Prerequisites

There is NO such defined eligibility criteria to become ITIL Foundation certified professional.

Course Content

COURSE CONTENT

Following key concepts and topics are covered

Module 01

Service management basics
Service management practice
Service lifecycle
Generic definitions
Roles
Technology and architecture
Competence and training

Module 02

Service strategy
Value creation
Service portfolio
Business case

Module 03

Service design
Four Ps
Five major aspects of service deign
Service catalogue
VBA

Module 04

Service transition
Change models
CAB
DIKW
CI

Module 05

Service operation
Four functions in ITIL®
Incident
Problem
Event
Service request

Module 06

Continual service improvement
CSF
KPI
Types of metrics
Seven step improvement process

Course FAQ’s

COURSE faq’S

What is this course about?

- The ITIL course by KPMG is a 2 day 16 hours Classroom Based Training Program. And the good part is, it is scheduled on WEEKENDS ONLY.
- It is designed to ensure that you learn all the best practices and methods to apply ITIL framework in your organization.
- Our quality training and exam preparation section also assures that you clear the exam in the VERY FIRST ATTEMPT.
- We can confidently say this because we have 100% passing rate as on date.

What are the prerequisites for ITIL Foundation certification?

There is NO such defined eligibility criteria to become an ITIL Foundation certified professional.

How do you become an ITIL Foundation certified professional?

There are three steps that need to be followed:-
- You need to take the exam after completing the training.
- Just Score 65% marks. i.e. 26 right answers out of 40 Questions which makes you eligible to earn two ITIL® credits and become an ITIL certified professional.
- You will receive ITIL certification from AXELOS and a Participation certificate from KPMG.

Why KPMG?

- KPMG is one of the “BIG FOUR” Advisory and Consulting Companies in the WORLD that proves the credibility of the firm.
- KPMG has a huge clientele world over consisting of Fortune 500 companies, giving advisory in ITIL related engagements.
- Trainers are senior professionals from KPMG having 14-15 years of industry experience thereby giving consulting for implementation of COBIT.
- Trainers share their real life consulting experiences of implementing COBIT.
- 100% passing record as on date
- Blended Training (Theory + Case Study + Exam Prep).
- Accredited training organization by AXELOS, ISACA.
- KPMG has a global presence in 154 countries with a workforce of approx 2lac employees which validates its credibility of global brand recognition

Who is the Trainer?

Trainers are full time working professionals of KPMG who possess credentials same or similar to the following:-
- Trainer is ITIL v3 Expert and ITIL v2 Masters.
- COBIT 5 Foundation, Assessor, Implementer Certified.
- Authorized Trainer for ITIL, COBIT 5, ISO 20000, Service Desk Manager, and Problem Analyst.
- Six Sigma Green Belt certified and PMP trained
- He has 14+ years of industry experience in consulting Fortune 500 Company.
- He had the honor of training maximum participants in India for 2016.
- He was rated the TOP Trainer by APMG International for ISO 20000 training for CY 2013-14 and COBIT for CY 2015

What is ITIL?

- ITIL stands for the Information Technology Infrastructure Library.
- It is a collection of best practices used for managing IT services in any industry that focuses on aligning IT services with the needs of business in the IT industry. This practice is called IT Service Management i.e. ITSM.
- It is Globally recognized by both private and public sectors and worldwide accepted framework and certification
- ITIL is not a standard, but a set of best practices guidelines that can be customized to any firm.
- Staff in IT departments uses ITIL to better serve their customers and users.
- The governing body for ITIL is AXELOS.
- By using ITIL framework, Get answers to the following problems which every IT professional faces :-
    - How to improve the interaction between different teams?
    - How to design and manage the IT infrastructure within their business?
    - How to deal with IT Service related problems?
    - How to continuously improve customer service?
- The END Result would be:
    - Users/Customers get a better level of service.
    - Organization will be able to generate more business.
    - Teams are also able to allocate resources more intelligently and efficiently.
    - Increased Productivity
    - Reduced Cost.
    - Improved Quality
    - Better Governance
- The latest edition of ITIL is 2011.

What is AXELOS?

AXELOS is a joint venture company, created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc, to manage, develop and grow the Global Best Practice portfolio.
AXELOS boasts an already enviable track record and an unmatched portfolio of globally recognized best practice qualifications.

Various Levels of ITIL?

- The ITIL Qualification scheme uses a modular credit system called ITIL credit system.

What are the Benefits of ITIL Course?

- One would be able to take initiative and implement service management best practices and standards in your respective organization.
- Increase Business productivity, efficiency and effectiveness through more reliable IT Services.
- Increase value from the service portfolio while reducing costs and risk.
- Learn about IT Service Management best practices.
- Learn to apply ITIL tools and practices to improve customer service.
- Learn to align IT Goals with Business Goals.
- Learn to deal with the problems that are faced by enterprise.

What are the ITIL FACTS?

- ITIL exams are taken in over 150 Countries.
- ITIL is no. 1 for Service Management professionals everywhere.
- There are more than 20 Lac ITIL certified professionals.
- ITIL has been adopted by thousands of organizations worldwide including NASA, Microsoft, HSBC, UK National Service, Disney etc.

Why getting ITIL®2011 Foundation 2011 Certification?

- If you are working in a company practicing ITIL® IT Service Management methodology
- If you want to apply for jobs to companies practicing ITIL®
- If you want to have an understanding of ITIL®
- If you want to earn PDU for your PMP® Certification Renewal.
- If you want to advance in your career in IT
- If you want to become a know-it-all IT developer (that’s me, I want to know all the best practices in IT so that I can apply these in my work)
- You would be able to take initiative and easily implement IT service management best practices in your organization.

What is the Exam Format?

- Paper Based Examination.
- The duration of the exam will be 1 hour.
- There will be 40 multiple choice questions.
- 1 question is of 1 mark.
- One needs minimum 26 marks to pass the exam (65%).
- No negative marking
- Closed Book Exam.

What are passing marks for the ITIL examinations?

Passing marks for the ITIL examinations are as follows:
- Foundation: You will need to score 26/40 (65%) to pass the foundation exam.
- Practitioner: You will need to score 28/40 (70%) to pass the practitioner exam.
- Intermediates: You will need to score 28/40 (70%) to pass an intermediate exam.
- MALC: You will need to score 35/50 (70%) to pass the MALC exam.

Who should do this Course?

ITIL certification is an essential requirement for professionals who need a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for:
    - IT Managers/Support Team
    - System Administrators/Analysts
    - Operations Managers
    - Database Administrators
    - Quality Analysts
    - Development Team/Application Management Team
    - Process Owners/Practitioners
    - Delivery Professionals

What is ITIL in practice? What ITIL covers? Brief Content of ITIL?

In ITIL 2011 version, there are 5 different Processes.
What is an ITIL Process?
It is a type of work that's done by an IT department.

Service Strategy
    - Analyze the current situation
    - Know the present customer needs
    - And then prepare a strategy to align IT Department with core business.

Service Design -- Planning and designing the services provided by IT that support the business.

Service Transition -- Ensuring the smooth transition of new and revised services from a development phase into an operational phase. This includes, among other elements, Change Management.

Service Operation -- Managing operations to ensure that services are delivered within the agreed service levels. This includes, among other elements, Problem Management, Incident Management, and Access Management.

Continual Service Improvement -- The process identifying opportunities to continually improve services, and implementing those improvements with the goal of constantly providing better service to the business and customers.

These five Processes represent different parts of the IT department. For example, Service Design would cover improvements to existing IT services or the implementation of new services.
Service Operation covers the day-to-day management of the IT department - typically, this is the job of the service desk or help desk.
ITIL produces an ITIL Process Map that describes how different Processes fit together. The person in charge of a Process is called a Process Owner.

What is an ITIL Process?

What is an ITIL Function?

- ITIL Function is a group of people.
- It could be a team, a sub-team or a department.
- The Function is responsible for carrying out the work described in the ITIL process.
- Examples of Functions in ITIL include software testers and programmers.
- However, in the overall ITIL process, many other teams can be included.
- For example, Facilities management teams are Functions too.
- Within Functions, staff is assigned different roles.
- For example Within Service Operation, you'll find roles such as 1st Level Support,
Facilities Manager and IT Operations Manager. - These are all people you'd expect to find working on, or alongside, a Help Desk or Service Desk Team.

What is a KPI?

- ITIL uses KPIs (Key Performance Indicators) to measure the IT department’s:
    - Performance
    - Progress
    - Problems
    - Continually Improve Service.
- KPIs can be considered an input and an output.
- KPIs are measured, evaluated and used in Continual Service Improvement.
- KPIs are also helpful within a help desk in order to
    - Track Response Times
    - Ticket Resolution Rates
    - Other Important Statistics

What are the Benefits of ITIL Certification for Students?

- Learn the dynamics of IT Service Management even before entering the corporate.
- Sets you apart from the competition.
- Gain more attention, respect from senior professionals by being certified.
- An Employer sees that the student is serious about his/her IT Career.
- Globally recognized and worldwide accepted certification.
- According to a recent salary survey, certified peers earn 38% more than the non-certified peers.
- Big MNCs like Accenture, HCL, HP, TCS, Wipro etc. specially hires ITIL certified professionals for the specific roles in their organization

If Anyone Wants Suggestions in between the two Modules:

- Majority of the professionals go for Lifecycle Module because it’s a more generalize and easily executable.
- Moreover in Lifecycle Module, Majority of the professionals go for Service Operation (SO) and Service Transition (ST) because these two are directly related to ITIL Foundation.

What is the Training Fees?

INR 19,000 + Tax. = INR 21,850 (inclusive of Examination Fees).

RELATED POSTS

How To Get An ITIL Certification?

To become an eligible ITIL practitioner, you have to:
1) Give all five certification levels i.e. the Foundation, Practitioners, Intermediate, Expert and Master levels.
2) Earn a total of 22 credits through the tests.
 
Here are the steps to follow if you want to give the tests (starting with the Foundation course):
1) Register for the test.
2) Prepare for it.
3) Give the test. The test consists of 40 Multiple choice questions to be answered in one hour.
4) Pass with minimum 26 marks or 65%

Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 

Top 3 Organizational Benefits Of ITIL Training

1. Enhance Service Quality
Being able to efficiently tackle common IT problems and reducing service disruptions paves the way for better service quality.
 
2. Adapting to Changes
The business environment is constantly changing. ITIL training enables employees to effectively forecast and make necessary changes to business strategies to attain important targets.
 
3. Better Customer Satisfaction
No doubt, the above two points will surely help in increasing customer satisfaction and in increasing the number of clients your business caters to.

Upcoming batch of ITIL training program in Delhi is on 28th-29th January 2017
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program

 

According to a study undertaken by Forrester and ItSMF, ITIL has been found to have a positive impact on organisational productivity, service quality, IT department's reputation with the Business and operational costs. The author of the report also announced that ITSM offers significant benefits to both organisations and the individual professionals.
ITIL has had an overwhelmingly positive impact on:
•    Organisational productivity: 85% positive and 2% negative
•    Service quality: 83% positive and 1% negative
•    IT's reputation with the business: 65% positive and 3% negative
•    Operational costs: 41% positive and 4% negative
•    ISO 20k
ITIL is seen as a launch pad for achieving ISO 20k compliance. ISO/IEC 20000 offers numerous benefits when compared to ITIL. It offers benefits for both the organisations that offer IT services as well as those that purchase IT services. Also, ISO / IEC 20k enables the organisation to simply replace an expensive provider or group of providers for another ISO/IEC 20000 service provider offering a more cost-effective service. The fact that the company after having attained the 20k accreditation will have a market differentiator with regards those organisations that have yet to achieve or seek accreditation is one of the biggest advantages that it offers. The biggest strength if ISO 20k lays in the fact that once the number of organisations that have the accreditation can provide the 'service purchaser' with a potentially 'inter-changeable' service that is either more efficient or simply cheaper.

Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program


 

An ITIL certification can be beneficial in many ways. It can help numerous people like IT managers, directors, business analysts, and consultants, etc. gain a competitive edge over the others who have not acquired the certification. The ITIL certification stands proof to the level of commitment to personal success and demonstrates the drive to stay ahead of the competition. Individuals in the IT field will be able to demonstrate these qualities to their current and prospective employers. It helps professionals gain a systemic and professionally valued approach to the best-practiced methodology. This becomes the common language that will help you communicate with other professionals all over the world; breaking barriers and enabling networking across a range of disciplines. Companies with ITIL certified managers get to benefit a lot because they will be able to empower the company by accurately measuring IT service performance and effectively streamlining data management. This will eventually improve the overall efficiency, response time, and communication within the company and with customers. 

Upcoming batch of ITIL training program in Delhi is on 17th-18th December 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program


 

ITIL is growing in its popularity and has crept into several industries already. It must be noted that Bankserv Africa, a clearing house in South Africa, has been using ITIL best practices and have been successful in lowering the cost of their services to the clients. They have shown tremendous improvements and have been provided with a framework that has helped them identify their problems. BankservAfrica’s head of the operation, Chris Nolte has stated that, “The real task will be mapping the organisation’s processes into the ITIL framework to measure and benchmark our operations, understand what we are doing and embark on improvement”. He also noted that this move would ensure that their organisation provides world-class services.

Upcoming batch of ITIL training program in Delhi is on 17th-18th December 2016
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)

Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 

ITIL certification gives you an insight of how IT frameworks work, and comprises of series of qualifications that focus on different aspects of ITIL in detail. This helps the candidates in relating to different disciplines and areas of ITIL and gives them the ability to focus their studies on key areas of interest. The five certification levels of the scheme are:
1.    Foundation level: This the entry level that offers a general awareness of the key elements, terminology and concepts used in ITIL service lifecycle.
2.    Practitioner level: This is the next level in the stage and is developed to provide a step between foundation and intermediate level so that the candidate is able to improve his/her ability to adopt and adapt ITIL in their organizations.
3.    Intermediate level: This level has a modular structure and each module focuses on a different IT service management. One can take as few and as many Intermediate qualifications they want or need.
4.    Expert level: This level of qualification is meant for those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety.
5.    Master level: To obtain the ITIL Master certification, one must be able to explain and justify how they have individually selected and applied a range of knowledge, principles, methods, and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.

Upcoming batch of ITIL training program in Delhi is on 17th-18th December 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinDelhi


 

ITIL offers significant opportunities for simplification and standardization across trading partners. It also provides models which helps service providers in their business, customers, users and suppliers so that they can make sound decisions on investment opportunities, cost optimization and management of risks and priorities for improvement. Some of the typical benefits of implementing the processes of ITIL are it helps in cost reduction up to 30%, it also helps in increasing value from service portfolio by reducing cost and risk. By adopting ITIL practices the organization gets a competitive advantage through value creation and agile change. The organization can focus on delivering improved services to the customers and can quickly adapt to the change for the business and IT.

Upcoming batch of ITIL training program in Delhi is on 17th-18th December 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinDelhi

 

ITIL stands for Information Technology Infrastructure Library. It is an integrated set of practices most widely adopted worldwide for its IT management services. Most organizations consider their people, capabilities, processes, and technologies for improvement and promotion and also consider them as assets to the company. These assets are very important in order to fulfill company’s goals and mission and this is where ITIL comes into play. ITIL is accepted worldwide which is a known fact. It helps the organizations and individuals to use IT in positive way like for business change, transformation and growth. The ultimate goal of ITIL is to the change the way IT is used in business and improve its value by providing support and desirable outcome through IT support. 

Upcoming batch of ITIL training program in Delhi is on 17th-18th December 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinDelhi
 

 

TOP 3 ORGANIZATIONAL BENEFITS OF ITIL TRAINING

Information Technology Infrastructure Library more popularly known as ITIL is a skill that focuses on aligning IT services along with your business needs. Giving your employees an ITIL training proves beneficial, especially since a lot of businesses are going online. Read on to find out the top three benefits of doing an ITIL Certification.

1. Enhance Service Quality
Being able to efficiently tackle common IT problems and reducing service disruptions paves the way for better service quality.
2. Adapting to Changes
The business environment is constantly changing. ITIL training enables employees to effectively forecast and make necessary changes to business strategies to attain important targets.
3. Better Customer Satisfaction
No doubt, the above two points will surely help in increasing customer satisfaction and in increasing the number of clients your business caters to. 

Upcoming batch of ITIL training program in Bangalore is on 26th-27th November 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinBangalore



 

People who will benefit from ITIL certification
1) Professionals involved in IT services management. 
2) IT consultants. 
3) All IT sector professionals in mid level and senior level. 
4) Professionals who have been involved business sector and are moving to companies that deal with IT services and technology. 
5) IT Project support professionals. 
6) IT professionals whose work involves dealing with strategic planning, execution and control within a service-based business model and seek a better knowledge of the processes and functions of the ITIL Service Lifecycle. 
7) Professionals who aim at specializing in any of the Service Lifecycle and Capability Areas. 

Upcoming batch of ITIL training program in Bangalore is on 26th-27th November 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinBangalore
 
 

Among its many benefits, ITIL training, through its specifications, even plays a role in improved delivery of third party services. A large number of employees having ITIL certification mean reduction in cost of training. ITIL promotes a healthy relationship between the employer and the employee, as it improves the morale of service delivery and recipient staff. Customer satisfaction can be achieved only if the employees are satisfied, and the ITIL course completely realizes that. Increased morale results in increased staff retention higher productivity. This has a long term positive impact on the overall business and reputation of the company. 

Upcoming batch of ITIL training program in Bangalore is on 26th-27th November 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinBangalore
 
 

ITIL Foundation exam is available both in online and paper based format. The pattern that is mostly followed is given below.
1) Type: Multiple Choices
2) Duration: 60 minutes
3) Number of questions: 40
4) Pass marks: 26 out of 40 or 65%
5) Negative marking: No
Apart from this ITIL makes sure that the exam is held in a variety of languages to encourage more number of people to answer. Not only this but candidates who are answering the paper in any other language apart from their native language are given 75 minutes to answer the paper and are also allowed to use the dictionary. If a person is giving online based paper then they can expect the result immediately. For paper based format, the results are sent within 3 days upon receipt of exam papers. This is the basic exam structure followed by ITIL foundation.

Upcoming batch of ITIL training program in Bangalore is on 26th-27th November 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification Program
 
#ITILtrainingprogram
#ITILcertificationinBangalore
 

The ITIL course makes use of a specialized set of practices that seek to meet market needs, while constantly undergoing improvement, which is the most essential factor for the success of any venture. It has been proven globally that organizations can use ITIL training to meet their ever-changing business requirements. The flexibility and scalability of ITIL certification allows organizations at all levels to implement parts of ITIL to reach those heights of success that are otherwise deemed unreachable. There remain no hurdles to successful delivery of services, with people having the appropriate education, skill set and relevant experience. 
The ITIL course boosts both, the organization’s as well as the individual’s confidence in all walks of life. The rigorous training and the education associated with it form the building blocks of this course. 

Upcoming batch of ITIL training program in Delhi/NCR is 22nd - 23rd October and in Bangalore is on 22nd - 23rd October 2016

Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)

Call 9015266266 to speak to a counsellor for ITIL training and certification program.

#ITILtrainingprogram
#ITILcertificationinDelhi
#ITILcertificationinBangalore

The reason why ITIL certification courses are gaining wide recognition is that they are highly scalable. Thus, organizations of all shapes and sizes can implement parts of ITIL to deliver best results in their business and thus help it take it to heights. It can be possible if the employees are ITIL certified professionals as they will be able to grasp and work the way they are required to. So, ITIL can work wonders for your organization if you optimize its usage.  Moreover, the employees can undergo ITIL certification course with their job, so they do not need to compromise on their work.
 
Upcoming batch of ITIL training program in Delhi/NCR is 22nd - 23rd October and in Bangalore is on 22nd - 23rd October 2016
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification program.
 
#ITILtrainingprogram
#ITILcertificationinDelhi
#ITILcertificationinBangalore

Like every other industry, IT industry also has its own language. For any newcomer to IT, it becomes grueling to learn all the vocabulary associated with it. That’s where ITIL certification course comes into picture. This course will help you imbibe the terminology, phrases, methods and techniques that are generally used by leading professionals. Given the ever rising demands at work, it is of utmost importance that one is always at par with the current trends. Also you will be distinguished among the lot and will thus be counted. Moreover, there is a huge gap between self- learning and professionally undertaking an ITIL course as the latter is well informed and hence you gain the correct knowledge.
 
Upcoming batch of ITIL training program in Delhi/NCR is 22nd - 23rd October and in Bangalore is on 22nd - 23rd October
 
Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)
 
Call 9015266266 to speak to a counsellor for ITIL training and certification program.
 
#ITILtrainingprogram
#ITILcertificationinDelhi
#ITILcertificationinBangalore

An ITIL certification assures the employers of better quality service by employees. Since the course of ITIL works on the generally used concepts and it has a set pattern of its own, is what makes it easily acceptable and adaptable to various organizations. It adopts standards that are tested and fetched great results. It does makes a huge difference when it comes to be selected for a desired position in a desired organization. ITIL certified professionals are highly sought after by employers of reputed organizations. This is so because they are well-informed of the IT industry practices and hence the organization does not require to teach them everything. Rather, such individuals higher posts wherein the professionals single-handedly in undertaking and managing projects.  Thus, it also fetches one higher pay pockets.

Upcoming batch of ITIL training program in Delhi/NCR is 22nd - 23rd October and in Bangalore is on 22nd - 23rd October

Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)

Call 9015266266 to speak to a counsellor for ITIL training and certification program.

#ITILtrainingprogram
#ITILcertificationinDelhi
#ITILcertificationinBangalore

Every industry has its own set of practices and it is the best ones that fetch more business. The industry ‘best practices’ are tested set of techniques for performing tasks effectively. But, the question is how can one learn about this? ITIL certification courses have the answer. During the certification process, you will get to master these which will enable you to stand out from the crowd. It is so because through ITIL certification course you will learn the best way to approach a task and hence there shall be no need of trial and error. In turn, you can outperform others by doing the given tasks well in time, in appreciable way and most importantly optimize your resources. The end result will be the best part- you will become a strong asset to your employer. 

Upcoming batch of ITIL training program in Delhi/NCR is 22nd - 23rd October and in Bangalore is on 22nd - 23rd October

Duration - 2Days/16 hours
Timing - 9:30 AM - 5:30 PM
Fees - Rs 21,850(inclusive of all)

Call 9015266266 to speak to a counsellor for ITIL training and certification program.

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