Question 1

What are quality circles in Six Sigma?

Accepted Answer

It is a group of workers who work in the same department. They often meet regularly to discuss, analyze as well as develop solutions that help in solving work-related problems. Such Quality Circles comprise of 6-12 people.

Question 2

WhQo is the father of Quality Circles?

Accepted Answer

Kaoru Ishikawa is the father of Quality Circles since he first formed the Quality Circles for front-line workers in the workplace in 1962.

Question 3

Who introduced Quality Circle in India?

Accepted Answer

The concept of Quality Circle was first introduced in India by Mr. S. R. Udpa in 1981. He introduced it in the company of BHEL, located in Ramachandrapuram, Hyderabad. During this time, he was the GM in the operations department.

Question 4

What is the meaning of TQM?

Accepted Answer

TQM stands for Total Quality Management. Also in this, all the members of a company participate in improving processes, products, services, and the work culture of their organization’s environment.

Question 5

What are the main objectives of a Quality Circle?

Accepted Answer

The main objectives of a Quality Circle are- You have to solve quality-related problems in the organization, you have to increase job satisfaction and employee engagement, and you have to promote a culture that prefers and prioritizes continuous improvement. You also need to develop the problem-solving, communication, and teamwork skills of the participants of the Quality Circle.

Quality Circle- Definition, Benefits, and Process

Certification Course by Henry Harvin®