TOP 50 RPA INTERVIEW QUESTIONS AND ANSWERS

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RPA stands for “Robotic Process Automation”.It is a software technology that makes it easy to build, locate, and manage software robots that are similar to human actions dealing with digital systems. It is vastly used in industries like insurance, banking, finance, healthcare, and telecommunications.

Below mentioned are the RPA interview questions.

BASIC  RPA  INTERVIEW QUESTIONS

Q1.  What do you understand about RPA in general?

RPA is a kind of software that is used in the automation process of fundamental tasks while using software applications in a similar way a human performs.

Q2.  Tell me any 4 tools of RPA.

•   Blue prism
•   WorkFusion
•   OpenSpan
•   Automation Anywhere

Q3.  What are the industrial applications of RPA?

 Banking- It is used in loan processing, credit card automation, completing passbooks, and maintaining records.

Insurance– It establishes governance and authority for defining clear vision and insurance strategies.

Healthcare- It is used to manage the patient data and the hospital data to process various routine functions.

INTERMEDIATE RPA INTERVIEW QUESTIONS

Q4. What do you understand by screen scraping?

It is an important part of the RPA toolkit. It is used to capture the bitmap data and then cross-check it with the information stored for later purposes.

Q5. How is Screen Scraping performed in RPA?

RPA BOTS can perform similar functions as a human by copying their actions and automatically clicking the buttons to copy the data from the screen.

Q6. List any 3 benefits of Screen Scraping.

• It is not just cost-effective but is very accurate 
• Data management becomes more effective
• Data analysis becomes easier and time-efficient 

Q7. What are the components of RPA Architecture?

• RPA Execution Infrastructure
• Configuration Management
• RPA Tools 
• RPA Platform for scheduling and distributing the bots     

Q8. Are there any limitations to RPA ? State any 3 of them.

• RPA implementations require high maintenance as compared with other IT solutions 
• It has automated processing structures which are responsible for the redundancy of the data 
• It automates specific tasks up to a limit, and it can not exactly mimic human behaviour 

ADVANCE  RPA INTERVIEW QUESTIONS

Q9. Name any 4 types of logs.

• System logs
• Application logs
• Network logs
• Security logs

Q10. Explain Log Fields in layman’s terms

Log Fields are small pieces of bit-size information recorded in a log entry. These fields provide the user with the minute details of the event.

Q11. Explain any 2 different kinds of logs.

1. Security logs – They are used to store security-related events on a system and help identify security breaches done by a user.
2. Application logs – They track events and activities for a particular software application. They help in solving issues like troubleshooting etc. 

Q12. Name any 4 common log fields.

• Timestamp
• Event ID 
• Event Description
• Event type 

Q13. Explain any 2 common log fields 

Source IP/host – It is the IP address for generating the log entry

Destination IP/host – It is the target system of the device which is used by the user 

Q14. What are the 3 types of automation?

1. Desktop Automation 
2. Image Automation 
3. Background Automation 

Q15. Why do we use Automation?

We use automation as robots and applications run on a similar machine so it can be directly integrated with the technology used in any application for assessing the data.

VALUE-BASED RPA INTERVIEW QUESTIONS

 Q16. If the organization’s structure is not aligned with RPA, what will you do?

RPA is very flexible and it can be easily modified making itself easily aligned with the organization ’s robust infrastructure. Moreover, it does not have any compatibility issues 

Q17. What are the steps of planning automation?

1. Selection of the right RPA tool
2. Choosing the right framework
3. Selecting items based on the tasks 
4. Testing the dynamic environment
5. Identification of the deliverables 

Q18. Name any 3 recordings in RPA.

1. Basic Recording
2. Web Recording
3. Desktop Recording 
4. Citrix Recording 

Q19. What is a Flow Switch?

The flow switch is also known as a flow decision. It divides the flow into two or more branches. Whenever the condition is satisfied the task is completed.

Q20. What are the different automation frameworks used in RPA?

• Modular Automation Framework
• Hybrid Automation Framework
• Keyword-driven Framework
• Data-driven Framework

Q21. Name the elements of the life cycle of RPA.

1. Planning
2. Development
3. Testing
4. Deployment
5. Maintenance

Q22. What is the role of  Planning in the life cycle of RPA?

Planning is the process where the organization finds a suitable process for automation that should be feasible enough to help it achieve its future goals and objectives 

Q23. What is the role of Development in the life cycle of RPA?

Development is the stage where RPA tools are used to design and develop automation solutions. They follow predefined processes for integration.

Q24. What is the role of Testing in the life cycle of RPA?

Testing is the stage where developed automation is validated by simulating the real life scenario and verifying whether the results are achieved or not.

Q25. What is the role of Deployment in the life cycle of RPA?

Once the processed automation is tested thoroughly it is ready for deployment. Here organisations install and check the infrastructure of the software in the production environment.

Q26. What is the role of Maintenance in the life cycle of RPA?

Organisations monitor the performance of the software after deployment. Regular updates and monitoring ensure the smooth functioning of the automation process. 

Q27. What are RPA bots?

Bot Creators are the specialised tools that are used to create the bot which is used in the automation process to complete the tasks.

Q28. What is the process for creating the bots in RPA?

1. Firstly a task should be recorded 
2. Then complete the bot implementation
3. Test the bot 
4. Lastly, upload the bot to perform the required functions 

Q29. What is a TaskBot?

Taskbot is used for repetitive and rule-based tasks. It is used as a frontend. Ex-procure-to-pay,quote-to-cash, etc.

Q30. What do you mean by MetaBot?

MetaBot facilitates scalability with our next-gen integration and it is more complex than TaskBot in nature.

Ex- Enterprise-wide Automation 

Q31. What is an IQBot?

IQBot is used in continuous learning to enhance the automation process. It is very helpful in managing fuzzy rules. Ex-real-time learning, using varied languages to extract the data, etc.

Q32. How are Macros different from RPA?

Macros cannot act autonomously like RPA’s and they do not respond to external stimuli. Macros cannot perform the repetitive processes as security is not high.

Q33. Name the 2 types of clients in RPA.

• Thin Client
• Thick Client 

Q34. Explain Thin Client in RPA.

Thin Client cannot be run on a local machine. It requires a virtual server architecture.

Ex-VMWare, Virtual Box, etc

Q35. What is a Thick Client in RPA?

Thick Client is directly installed on a local machine.It does not require any kind of virtual server architecture. 

Ex-Notepad, Browser, etc     

Q36. What is single-block activity?

Single Block Activity that is Sequence is a minor project used for linear processes.It helps us to go from one flow to another in a sequence.

Q37. Mention all the Horizontal Use cases of RPA.

There are 3 horizontal use cases of RPA 

• Human Resources for employee onboarding
• Customer Services-used for providing digital assistance to employees and responding to the customers 
• Billing-help in data extraction and updating invoices 

Q38. Mention some uses of RPA in back-office Applications.

• Payment processing
• Anywhere Automation
• Loan processing 
• Fraud Detection 

Q39. List any 4 building blocks of RPA used to build 

automation 

1. Email Automation
2. Web Automation 
3. Word Automation
4. Excel Automation 

Q40. How is RPA  used in Accounting Reconciliation?

RPA Bots are widely used in the bank conciliation system. They are used to reduce the manual efforts, verifying each transaction against the bank data. If the entries are matched that means the data is reconciled.

Q41. Mention any 5 top RPA cases in the banking industry.

1. Trade Finance Operations 
2. Anti-Money Laundering
3. Loan Application processing
4. Credit Card Application processing
5. Automated Report Generation

Q42. How is RPA  used in automated report generation?

RPA is used to automate the manual tasks that are involved in report generation. This helps them get an immediate return on investment (ROI). They also help in extracting the internal as well as the external data.

Q43. Mention the different Folder automation commands used in RPA.

• Create Folder
• Open Folder
• Copy Folder 
• Rename Folder 
• Delete Folder 

Q44.  Mention the different File automation commands used in RPA.

• Open File 
• Create File
• Move File 
• Delete File 
• Rename File 

Q45. Mention any 3 key abilities of Bot in RPA.

1. Managing 
2. Executing 
3. Scheduling 

Q46. What are the uses of Attended Bot?

1. It is helpful in making Excel charts 
2. It is widely used for reading email data 
3. It is used to scrape the essential data from the web.

Q47. List 5 uses of Cognitive Automation Capability 

1. Document Classification 
2. NLP for sentiment analysis 
3. NLP for text analysis 
4. Named entity Recognition 

Q48. Mention the uses of unattended Bot in RPA.

• It is used to update database records 
• It is widely used in sending email notifications in bulk
• It performs backend system automation ex – SAP 

Q49. List various Dashboards in Bot Central.

1. Total bots running
2. In Progress 
3. Completed 
4. Failed 
5. Weekly Bot Status

Q50. What is the future roadmap of RPA as per your own understanding

The future roadmap of RPA looks very promising as it will be forming a consortium with AI (artificial intelligence) which will be very helpful in catering to the various dynamic needs of its users. It will also add value in terms of providing better customer experience and productivity. 

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CONCLUSION

RPA handles frequent and redundant tasks more efficiently and effectively without involving much human involvement. It is a highly integrated course that features a digital process automation platform.  

With the help of RPA, organizations can gain considerably high customer-centric advantages and great opportunities for innovation. Moreover, adding Machine learning, AI, and Cognitive Automation forms a set of complementary tools that help in the automation of different tasks.RPA tools will enable the software bots to learn in real-time and take on higher value-added tasks.

Recommended Reads

• 12 Best RPA Training Institutes in Hyderabad with Fees & Contact Details
• What is the role of a RPA developer?
• What is RPA (Robotic Process Automation)? How it Works, RPA Tools & Applications
• Top 20 RPA Courses in India: with Fees and Duration 2024 [Updated]

FAQ’s

Q.1 How much can RPA cost?

Ans. The price varies depending on the functions and complexities of the software used for the RPA process. A fixed amount cannot be determined.

Q.2 Why is there a need to use RPA?

Ans. RPA has become one of the fastest-growing technology sectors. It is useful in achieving the company’s goals and objectives.

Is RPA a time-consuming project?

Ans. In the very beginning of a project, the automation process is small and less time-consuming as the firms adapt it then subsequently, it can increase in size. 

Q.3 Who creates a robot?

Ans. Numerous software vendors create robots that are responsible for different functions. Ether Solution Works is considered one of the top vendors. 

Q.5 Will the rise of RPA decrease the job opportunities in the market?

Ans. Software robots are very good at doing repetitive work but cannot do every task by themselves. Human handling is required everywhere as these machines are operated by humans only.

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